Case studies
A selection of engagements showing how we move from a business challenge to a production system with measurable impact.
Selected work
Customer Operations
Challenge
A growing company needed to reduce repetitive customer support workload.
Solution
Built an AI-powered support assistant integrated with business knowledge and internal systems.
Impact
Sales & Revenue
Challenge
Inbound enquiries were qualified manually, delaying follow-up and losing pipeline.
Solution
Deployed an AI qualification agent connected to the CRM that scores, enriches and routes every enquiry.
Impact
Operations
Challenge
Approvals and reporting ran through spreadsheets and email across several teams.
Solution
Rebuilt the process as Power Apps and Power Automate workflows on Dataverse with Power BI reporting.
Impact
Platform Engineering
Challenge
A business-critical legacy application was costly to run and difficult to change.
Solution
Re-architected the platform on Azure with CI/CD, observability and a modular service design.
Impact
Our consultants can help identify the right combination of AI, software, automation, and cloud technology for your organization.
